Our purchase conditions apply to all purchases of goods at the online store www.hvorslevjewelry.com, which belongs to Silverknappen T Hvorslev AB, Mellbyg. 1, 531 31 Lidköping, Västra Götaland, Sweden. Organization number 556740-4669. These terms and conditions of purchase together with every purchase agreement entered into on the website are subject to Swedish law.
These purchase conditions are accepted by you as a customer when you make a purchase and will always be available on our online store. Read them through carefully.
CHANGES TO PURCHASE TERMS
We reserve the right to update and revise these terms and conditions. Material changes will be announced on hvorslevjewelry.com.
PROTECTION OF PERSONAL DATA
We are subject to the Swedish Data Protection Regulation and all processing of personal data takes place in accordance with this. According to the Swedish Data Protection Regulation, we are to be considered responsible for the information registered about customers and visitors at www.theresiahvorslev.com. By shopping at theresiahvorslev.com, you agree to our privacy policy regarding Theresia Hvorslev's processing of your personal data.
We collect information about you in various ways in connection with your use of theresiahvorslev.com. It is important to us that your personal data is handled securely and confidentially. Access to all user data registered on theresiahvorslev.com is limited to trusted employees of ours and our security measures are checked regularly to determine whether the data of our users is handled correctly and in respect of users' rights.
PRICES AND PAYMENT
All prices are stated in SEK and include VAT. We reserve the right to change our prices. The applicable price for your purchase is the price stated on the website for the product in question at the time of the order. For shipping costs, we refer to "Shipping and delivery".
We use Klarna as a payment solution. Klarna Checkout displays the payment options that can be offered to you. Current payment options that may currently be offered can be found on Klarana's website, www.klarna.com
Invoice is the default payment option where possible. When paying by invoice, Klarna's current invoice terms apply at any time; fn 14 days credit, a reminder fee is added in case of non-payment. If you shopped for less than SEK 60, SEK 29.00 is added, and if you shopped for SEK 60 or more, SEK 60.00 is added in reminder fee. Also a late payment interest corresponding to 24% plus at any time the reference rate set by the Riksbank. There is no cost to use Klarna Checkout. However, any taxes or fees may be added through the selected payment option, see the individual payment terms for the option you choose. Klarna can at any time add or remove one or more payment options from those offered in Klarna Checkout.
When you complete a purchase via Klarna Checkout, you and Klarna enter into an agreement where Klarna, among other things, guarantees that you do not have to pay if you do not receive your goods. At the same time, Klarna reimburses the store for what you bought and thus takes over the right to get paid. Regardless of which payment method you choose, your payment goes towards settling the claim Klarna has.
SECURE PAYMENT
We never save or store any credit card information. We use an external payment solution, Klarna. Klarna handles credit card information and uses technology that allows identification of the credit card holder.
For further questions about how our partners handle information, please contact Klarna.
EXCHANGE OF ITEM
If you want to exchange an item or change the size, you must return the items in the same condition as you received them. As the packaging constitutes a significant part of the value of the item, the item is not considered to have been returned in the same condition and quantity if the original packaging does not accompany the returned item. The customer is responsible for the returned item being properly packaged. We therefore urge you to save the packaging until you are sure that you will keep the item. You are responsible for any reduction in the value of the item that occurs due to handling other than that required to determine the nature and characteristics of the item and how it functions.
You must send back the item or items without undue delay and no later than 14 days after you notify us of your wish to exchange the item.
Notify us at onlineboutiqe@hvorslevjewelry.com or by phone 073-895 65 92.
Product exchanges must be sent to the following address:
The silver button T Hvorslev AB
To: Online store
Mellbygatan 1
531 31 Lidköping
Sweden
You as a customer are responsible for shipping costs to us in the store. We will send your new items back free of charge.
When you change the item, Klarna adjusts the invoice so that it corresponds to your new items.
Refunds are normally transferred to the payment card with which the purchase was made. In connection with prepayment via bank transfer, the refund is normally transferred to the account from which payment for the purchase has been made. All this takes place through our partner Klarna. For further information, please contact Klarna.
RIGHT OF WITHDRAWAL
You have the right to cancel your purchase within 14 days. The right of withdrawal applies for 14 days after the goods have been received by you as a customer. If the purchase concerns several goods that are delivered in separate deliveries, the right of withdrawal expires fourteen (14) days after the last item has been delivered.
In order to exercise your right of withdrawal, it is important that you notify us in good time that this is the case. We will then email you a return form.
If you cancel a purchase, you must return the goods in the same condition and quantity as you received them. As the packaging constitutes a significant part of the value of the item, the item is not considered to have been returned in the same condition and quantity if the original packaging does not accompany the returned item. The customer is responsible for the returned item being properly packaged. We therefore urge you to save the packaging until you are sure that you will keep the item. You are responsible for any reduction in the value of the item that occurs due to handling other than that required to determine the nature and characteristics of the item and how it functions.
You must send back the item or items without undue delay and no later than 14 days after notifying us of your wish to exercise the right of withdrawal.
Notify us at onlineboutique@hvorslevjewelry.com or by phone 073-895 65 92.
Product returns must be sent to the following address:
The silver button T Hvorslev AB
To: Online store
Mellbygatan 1
531 31 Lidköping
Sweden
When you cancel a purchase, Klarna refunds your payment to your account as soon as possible and no later than 14 days after we receive your message that you want to cancel. However, Klarna may withhold the refund until we have received the returned item or until you have provided us with information showing that the item has been returned. If you follow the above procedure to return, you meet this requirement (that the item is in unchanged and undiminished condition).
PERSONAL DATA IN CONNECTION WITH PURCHASE
In connection with purchases on our website, we ask for the customer's name, address, telephone number and e-mail address, as all of these are needed to execute the order. The information is only used in connection with the processing of the order.
COOKIES
We use cookies on our website. A cookie is a small text file that is stored in your browser and that registers you as a unique user. Cookies can be used for the following purposes:
– to increase the usability of our website and to adapt it to you personally,
– to analyze how our website is used, including to collect statistics about visitors,
- to administer the website, including to allow the use of any e-commerce functions as well as
– for targeted advertising from us and third parties.
By using our website, you agree to our use of cookies.